Frequently asked questions

If you cannot find the answer to your question below then please contact us through the form on our contact us page.

Doors

Where are the fitting instructions for the sliding wardrobes?

Fitting instructions for the doors and track are included in the track box.

What opening space do the made to measure sliding doors fit into?

The made to measure doors fit into any height between 1200mm and 2500mm high and any width between 1195mm and 4555mm wide. Depending on your opening width you can have as little as 2 doors or as many as 6 doors for your space.

What are the maximum and minimum door dimensions for the made to measure doors?

For all made to measure doors the minimum door width is 610mm and the opening heights can be anywhere between 1200mm to 2500mm.

The maximum door width for the Minimalist Door is 1180mm.
The maximum door width for the Shaker Door is 1160mm.


What if my opening height is greater than 2450mm?

If your ceiling is greater than the maximum opening height of 2450mm then you will have to build downwards. The standard accessories that we sell for our sliding doors will help you build down filling a maximum space of 460mm.

If your opening gap is greater than 127mm then use the "Opening Height Reducer".

If this is less than 127mm then use the "Spacer Blocks".

Can I fit the bottom track directly to the carpet?

Yes, the bottom track is rigid enough to be fitted directly to the carpet. However the carpet can also be cut so the track sits directly on the floor boards. All that you need to do is ensure that the distance between the top and bottom track is no more than 2500mm.

Interiors

How much weight can the Aura & Relax Shelves hold?

The recommended load when correctly fitted is a maximum of 25kg

How much weight can the Aura & Relax Hanger Bars hold?

The recommended load when correctly fitted is a maximum of 70kg

What depth do I need if using a pull down hanger bar?

You will require a minimum depth of 900mm (from the back wall) for the hanger bar to pull down fully.

Can the organisational storage products be adjusted to suit different heights of ceilings?

The Aura stanchion extends from 2100mm to 2700mm

The Relax stanchion can be easily cut down to any size to suit your walls or ceilings, even staggered to suit spaces like under your stairs.

The maximum height for the Relax floor to ceiling stanchion is 2700mm and 2240mm for the floor to wall stanchion.

Note: Cutting the stanchions will create sharp edges and caution must be taken so that the installer does not cut themselves – protective gloves/clothing is recommended.

I have designed my storage space using the 900mm and 550mm components but there is a small space at the end what can I put in to make best use of that space?

With Aura we have sliding baskets and shoe racks design to fit into smaller spaces at the end of a run.

For Relax the Shoe racks and hanger bars can be cut down to fit into any available space (you will need to buy an additional stanchion for this to work).

Note: Cutting the stanchions will create sharp edges and caution must be taken so that the installer does not cut themselves – protective gloves/clothing is recommended.

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